Salon Policy
CANCELLATION POLICY
A CANCELLATION / NO SHOW fee of 50% will be automatically charged to your account if you fail to turn up to your appointment or cancel with less than 24hrs notice Repeated cancellations / No shows will result in paying a deposit at time of booking or being removed from my client list.
Late arrivals and Cancellations
Please arrive 5mins prior to your appointment time; mobile phones should be switched off upon arrival to ensure a tranquil atmosphere. Please respect other people treatments when entering the salon.
If you are going to be late for an appointment we would be grateful if you could let us know by calling the salon on 01279 871004. If you arrive late for a treatment we reserve the right to cut short your treatment to finish at the scheduled time, or to offer you an alternative, shorter treatment, however we will endeavour to carry out the full treatment time wherever possible.
Please ensure you give 24 hours notice for any cancellations or re-bookings. We reserve the right to request a 50% non-refundable deposit for repeated no-shows or short-notice cancellations.
Please understand that when you forget or cancel your appointment without giving enough notice, we miss the opportunity to fill that appointment time, and clients on our waiting list miss the opportunity to receive services. Since the services are reserved for you personally, a Cancellation fee will apply. Repeated cancellations / No shows will result in paying a deposit at time of booking or being removed from my client list.
PRE TREATMENT SCREENING FORM
PLEASE CANCEL YOUR APPOINTMENT IF YOU ARE FEELING UNWELL OR HAVE COVID-19 SYMPTOMS
Please call the salon on 01279 871004 if you need to change or cancel this appointment.
A CANCELLATION / NO SHOW fee of 50% will be automatically charged to your account if you fail to turn up to your appointment. Repeated cancellation / No shows will result in paying a deposit at time of booking or being removed from my client list.
KEEP THE SALON SAFE
Treatments
Patch Tests - You will be required to have a patch test for any brow/ lash treatment
PATCH TESTING: What is it and Why is it so important? What is it?
A patch test applies a small amount of product to the skin which allows the client and the therapist to check the area for any signs of a reaction. You’ll be able to identify an allergy before you’re fully exposed to the products. Patch testing is for your safety and convenience.
How do I receive a patch test?
We offer a patch test which must be performed at least 48 hours before your treatment. This is where we will apply a blob of the tint to your skin so we can see if you may possibly be allergic to the tint before we put it anywhere near your eyes.
Patch testing is required at least every 6 months and after any changes in medical history, inc if you have had Covid or had the vaccine.
Please arrange a time for this as I can no longer have people just popping in.
The importance of a Patch Test - CLICK HERE
Our Beauty friends around the world have noticed people who have had Covid-19 have had nasty reactions to tint. This is believed to be due to Covid affecting the immune system. So better to be safe than sorry.
I know these things may be annoying but these are put in place to keep you safe.
Salon landline: 01279 871004
WhatsApp: 07964 289 535
Email: [email protected]
Contraindications to Treatments
Pregnancy
Some treatments are contraindicated during pregnancy, please let us know if you are trying to or are pregnant
Medical Conditions/Medication
Please inform us of any medications or medical conditions that may affect or alter your treatment. All clients will be required to complete a consultation form.
Late arrivals and Cancellations
Please arrive 5mins prior to your appointment time; mobile phones should be switched off upon arrival to ensure a tranquil atmosphere. Please respect other people treatments when entering the salon.
If you are going to be late for an appointment we would be grateful if you could let us know by calling the salon on 01279 871004. If you arrive late for a treatment we reserve the right to cut short your treatment to finish at the scheduled time, or to offer you an alternative, shorter treatment, however we will endeavour to carry out the full treatment time wherever possible.
Please ensure you give 24 hours notice for any cancellations or re-bookings. We reserve the right to request a 50% non-refundable deposit for repeated no-shows or short-notice cancellations.
Please understand that when you forget or cancel your appointment without giving enough notice, we miss the opportunity to fill that appointment time, and clients on our waiting list miss the opportunity to receive services. Since the services are reserved for you personally, a Cancellation fee will apply.
Children
NO CHILDREN
In the interest of Health & Safety, Insurance and the comfort of other clients, a 'No Children in the treatment room' policy is implemented at Leanne's Health & Beauty. We cannot accept responsibility for a child's welfare so for the safety of staff, the salon and the child, we ask that clients not bring their children when attending appointments. We thank you for your understanding.
Price Alteration
We reserve the right to alter prices, amend/cancel offers without prior notice. Current prices valid from Nov 2024
Courses
All courses are valid for one year form date of purchase any courses which have not been used with in the year will be void, All courses must be paid in full at time of booking and completed within 12 months and are non-refundable. Missed appointments will result in treatments being deducted from your course.
Gift Vouchers
Gift Vouchers are valid for 6 months unless otherwise stated, and are valid until the end of the month stated on the voucher.
Gift voucher will be VOID after the expiry date.
Tipping
From October 2024, a new law regarding tipping and service charges now ensure that all tips go directly to the staff member, with no deductions from service fees.
Please note, a small processing fee will be applied if you wish to tip via card payment.
Smoking
Please note that it is illegal to smoke anywhere in the Salon.
Leanne's Health & Beauty will not share your information with any other company. We will only contact you with confirmation of appointments, offers and marketing that we think you will find relevant and interesting. You can unsubscribe at any time.
A CANCELLATION / NO SHOW fee of 50% will be automatically charged to your account if you fail to turn up to your appointment or cancel with less than 24hrs notice Repeated cancellations / No shows will result in paying a deposit at time of booking or being removed from my client list.
Late arrivals and Cancellations
Please arrive 5mins prior to your appointment time; mobile phones should be switched off upon arrival to ensure a tranquil atmosphere. Please respect other people treatments when entering the salon.
If you are going to be late for an appointment we would be grateful if you could let us know by calling the salon on 01279 871004. If you arrive late for a treatment we reserve the right to cut short your treatment to finish at the scheduled time, or to offer you an alternative, shorter treatment, however we will endeavour to carry out the full treatment time wherever possible.
Please ensure you give 24 hours notice for any cancellations or re-bookings. We reserve the right to request a 50% non-refundable deposit for repeated no-shows or short-notice cancellations.
Please understand that when you forget or cancel your appointment without giving enough notice, we miss the opportunity to fill that appointment time, and clients on our waiting list miss the opportunity to receive services. Since the services are reserved for you personally, a Cancellation fee will apply. Repeated cancellations / No shows will result in paying a deposit at time of booking or being removed from my client list.
PRE TREATMENT SCREENING FORM
PLEASE CANCEL YOUR APPOINTMENT IF YOU ARE FEELING UNWELL OR HAVE COVID-19 SYMPTOMS
Please call the salon on 01279 871004 if you need to change or cancel this appointment.
A CANCELLATION / NO SHOW fee of 50% will be automatically charged to your account if you fail to turn up to your appointment. Repeated cancellation / No shows will result in paying a deposit at time of booking or being removed from my client list.
KEEP THE SALON SAFE
- ARRIVE ON TIME to limit contact with other clients. If you are early please wait in your car. If you are late, I may not be able to carry out the appointment.
- RING DOOR BELL and wait to be let in
- USE HAND SANITIZER by the door on arrival.
- CANCEL YOUR APPOINTMENT IF SICK Please Call/ WhatsApp or Email to cancel and reschedule your appointment should you feel you have any symptoms or unwell.
Treatments
Patch Tests - You will be required to have a patch test for any brow/ lash treatment
PATCH TESTING: What is it and Why is it so important? What is it?
A patch test applies a small amount of product to the skin which allows the client and the therapist to check the area for any signs of a reaction. You’ll be able to identify an allergy before you’re fully exposed to the products. Patch testing is for your safety and convenience.
How do I receive a patch test?
We offer a patch test which must be performed at least 48 hours before your treatment. This is where we will apply a blob of the tint to your skin so we can see if you may possibly be allergic to the tint before we put it anywhere near your eyes.
Patch testing is required at least every 6 months and after any changes in medical history, inc if you have had Covid or had the vaccine.
Please arrange a time for this as I can no longer have people just popping in.
The importance of a Patch Test - CLICK HERE
Our Beauty friends around the world have noticed people who have had Covid-19 have had nasty reactions to tint. This is believed to be due to Covid affecting the immune system. So better to be safe than sorry.
I know these things may be annoying but these are put in place to keep you safe.
Salon landline: 01279 871004
WhatsApp: 07964 289 535
Email: [email protected]
Contraindications to Treatments
Pregnancy
Some treatments are contraindicated during pregnancy, please let us know if you are trying to or are pregnant
Medical Conditions/Medication
Please inform us of any medications or medical conditions that may affect or alter your treatment. All clients will be required to complete a consultation form.
Late arrivals and Cancellations
Please arrive 5mins prior to your appointment time; mobile phones should be switched off upon arrival to ensure a tranquil atmosphere. Please respect other people treatments when entering the salon.
If you are going to be late for an appointment we would be grateful if you could let us know by calling the salon on 01279 871004. If you arrive late for a treatment we reserve the right to cut short your treatment to finish at the scheduled time, or to offer you an alternative, shorter treatment, however we will endeavour to carry out the full treatment time wherever possible.
Please ensure you give 24 hours notice for any cancellations or re-bookings. We reserve the right to request a 50% non-refundable deposit for repeated no-shows or short-notice cancellations.
Please understand that when you forget or cancel your appointment without giving enough notice, we miss the opportunity to fill that appointment time, and clients on our waiting list miss the opportunity to receive services. Since the services are reserved for you personally, a Cancellation fee will apply.
Children
NO CHILDREN
In the interest of Health & Safety, Insurance and the comfort of other clients, a 'No Children in the treatment room' policy is implemented at Leanne's Health & Beauty. We cannot accept responsibility for a child's welfare so for the safety of staff, the salon and the child, we ask that clients not bring their children when attending appointments. We thank you for your understanding.
Price Alteration
We reserve the right to alter prices, amend/cancel offers without prior notice. Current prices valid from Nov 2024
Courses
All courses are valid for one year form date of purchase any courses which have not been used with in the year will be void, All courses must be paid in full at time of booking and completed within 12 months and are non-refundable. Missed appointments will result in treatments being deducted from your course.
Gift Vouchers
Gift Vouchers are valid for 6 months unless otherwise stated, and are valid until the end of the month stated on the voucher.
Gift voucher will be VOID after the expiry date.
Tipping
From October 2024, a new law regarding tipping and service charges now ensure that all tips go directly to the staff member, with no deductions from service fees.
Please note, a small processing fee will be applied if you wish to tip via card payment.
Smoking
Please note that it is illegal to smoke anywhere in the Salon.
Leanne's Health & Beauty will not share your information with any other company. We will only contact you with confirmation of appointments, offers and marketing that we think you will find relevant and interesting. You can unsubscribe at any time.
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CONTACT US
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email
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phone
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01279 871004
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address
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Leanne's Health & Beauty
Bullocks Lane Hope End Takeley CM22 6TA |
Leanne's Health & Beauty is a by appointment only salon so please do call in advance for an appointment.
