Privacy Policy
This privacy notice explains how Leanne’s Health & Beauty, uses and protects any information you give or that we learn by having you as a client and the choices you make about marketing communications.
Leanne’s Health & Beauty is committed to ensuring that your privacy is protected, should you be asked to provide certain information by which can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement
WHAT INFORMATION WE COLLECT ABOUT YOU
We collect information about you when you book an appointment for a treatment, buying products or applying for a job, whether contact is online, on paper, by email or over the phone.
The information you give us may include your name, address, email address, phone number, relevant history which may suggest that a service or treatment should not go ahead or certain products should not be used (eg allergies, pregnancy, skin conditions), payment and transaction information, IP address and CVs.
For clients under the age of 16, we will only keep and use their personal information with the consent of a parent, carer or guardian.
HOW INFORMATION ABOUT YOU WILL BE USED
We are allowed to use personal information, including sharing it outside the salon, only if we have a proper reason to do so, for example:
We will not share your information with any other third party without your consent except to help prevent fraud, or if required to do so by law.
MARKETING
We would like to send you information about products and services which may be of interest to you. We will ask for your consent to receive marketing information.
If you have consented to receiving marketing, you may opt out at a later date.
You have the right at any time to stop us from contacting you for marketing purposes or giving your information to third party suppliers of products or services. If you no longer wish to be contacted for marketing purposes, please contact us.
EMPLOYMENT
The information we collect about employees, the purposes it is used for and who it will be shared with is set out in our employment contracts and employee handbook.
HOW LONG YOUR INFORMATION WILL BE KEPT FOR
Unless you request otherwise, we will keep your information to contact you for a maximum of 1 year from your last visit to the salon.
After a year we will archive all your personal information, except for your name, relevant client history (eg allergy test records which we keep for 4 years) and financial transactions (which we are obliged to keep for 6 years).
Information about unsuccessful job applicants will be deleted after four months.
WHERE YOUR INFORMATION IS KEPT
Your information is stored within the European Economic Area on secure servers provided by Premier Software, Mozy, Microsoft and GoDaddy. Any payment transactions are encrypted. Sending information via the internet is not completely secure, although we will do our best to protect your information and prevent unauthorised access.
ACCESS TO YOUR INFORMATION AND CORRECTION
You have the right to request a copy of the personal information that we hold about you under the Data Protection Act 1998. This will normally be free, unless we consider the request to be unfounded or excessive, in which case we may charge a fee to cover our administration costs.
If you would like a copy of some or all of your personal information, please contact Leanne Jennings, by emailing [email protected]
We want to make sure that your personal information is accurate and up-to-date. You may ask us to correct or remove information you think is inaccurate.
You have the right to ask us to object to our use of your personal information, or to ask us to delete, remove or stop using your personal information if there is no need for us to keep it.
E-Marketing
From time to time you will receive emails to inform you about offers, products, services and treatments provided by our salon. You have the opportunity to unsubscribe from these at any time.
These emails may contain subscriber tracking facilities within the actual email, for example, whether emails were opened or forwarded, which links were clicked on within the email content, the times, dates and frequency of activity. We use this information to refine future email campaigns and provide you with more relevant content based around your activity.
COOKIES
Cookies are small text files placed on your computer to collect standard internet log information and visitor behaviour information. This is used to track visitor use of the website and to compile statistical reports on website activity. Cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which ones you do not. A cookie in no way gives us access to your computer or any information about you, other than the information you choose to share with us. For further information visit www.aboutcookies.org or www.allaboutcookies.org
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can modify your browser settings to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
OTHER WEBSITES
Our website may include links to other websites. However once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information you provide whilst visiting such sites and these are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
HOW TO CONTACT US
Please contact us if you have any questions about our privacy notice or information we hold about you:
www.ico.org.uk/concerns/handling
Leanne’s Health & Beauty is committed to ensuring that your privacy is protected, should you be asked to provide certain information by which can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement
WHAT INFORMATION WE COLLECT ABOUT YOU
We collect information about you when you book an appointment for a treatment, buying products or applying for a job, whether contact is online, on paper, by email or over the phone.
The information you give us may include your name, address, email address, phone number, relevant history which may suggest that a service or treatment should not go ahead or certain products should not be used (eg allergies, pregnancy, skin conditions), payment and transaction information, IP address and CVs.
For clients under the age of 16, we will only keep and use their personal information with the consent of a parent, carer or guardian.
HOW INFORMATION ABOUT YOU WILL BE USED
We are allowed to use personal information, including sharing it outside the salon, only if we have a proper reason to do so, for example:
- To fulfil a contract with you i.e. to provide the service or treatment you have requested and to communicate with you about your appointments
- When it is in our legitimate interest i.e. there is a business or commercial reason to do so, unless this is outweighed by your rights or interests
- When you consent to it: we will always ask for your consent to hold and use health and medical information.
- From time to time, we may also use your information to contact you for market research purposes, or to provide details on offers. We may contact you by email, phone or mail. This information may then be used to customise the website according to your interests.
- Providers of our salon IT systems: Premier Software and Mozy
- Suppliers of our website: Weebly and GoDaddy
We will not share your information with any other third party without your consent except to help prevent fraud, or if required to do so by law.
MARKETING
We would like to send you information about products and services which may be of interest to you. We will ask for your consent to receive marketing information.
If you have consented to receiving marketing, you may opt out at a later date.
You have the right at any time to stop us from contacting you for marketing purposes or giving your information to third party suppliers of products or services. If you no longer wish to be contacted for marketing purposes, please contact us.
EMPLOYMENT
The information we collect about employees, the purposes it is used for and who it will be shared with is set out in our employment contracts and employee handbook.
HOW LONG YOUR INFORMATION WILL BE KEPT FOR
Unless you request otherwise, we will keep your information to contact you for a maximum of 1 year from your last visit to the salon.
After a year we will archive all your personal information, except for your name, relevant client history (eg allergy test records which we keep for 4 years) and financial transactions (which we are obliged to keep for 6 years).
Information about unsuccessful job applicants will be deleted after four months.
WHERE YOUR INFORMATION IS KEPT
Your information is stored within the European Economic Area on secure servers provided by Premier Software, Mozy, Microsoft and GoDaddy. Any payment transactions are encrypted. Sending information via the internet is not completely secure, although we will do our best to protect your information and prevent unauthorised access.
ACCESS TO YOUR INFORMATION AND CORRECTION
You have the right to request a copy of the personal information that we hold about you under the Data Protection Act 1998. This will normally be free, unless we consider the request to be unfounded or excessive, in which case we may charge a fee to cover our administration costs.
If you would like a copy of some or all of your personal information, please contact Leanne Jennings, by emailing [email protected]
We want to make sure that your personal information is accurate and up-to-date. You may ask us to correct or remove information you think is inaccurate.
You have the right to ask us to object to our use of your personal information, or to ask us to delete, remove or stop using your personal information if there is no need for us to keep it.
E-Marketing
From time to time you will receive emails to inform you about offers, products, services and treatments provided by our salon. You have the opportunity to unsubscribe from these at any time.
These emails may contain subscriber tracking facilities within the actual email, for example, whether emails were opened or forwarded, which links were clicked on within the email content, the times, dates and frequency of activity. We use this information to refine future email campaigns and provide you with more relevant content based around your activity.
COOKIES
Cookies are small text files placed on your computer to collect standard internet log information and visitor behaviour information. This is used to track visitor use of the website and to compile statistical reports on website activity. Cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which ones you do not. A cookie in no way gives us access to your computer or any information about you, other than the information you choose to share with us. For further information visit www.aboutcookies.org or www.allaboutcookies.org
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can modify your browser settings to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
OTHER WEBSITES
Our website may include links to other websites. However once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information you provide whilst visiting such sites and these are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
HOW TO CONTACT US
Please contact us if you have any questions about our privacy notice or information we hold about you:
- By email [email protected]
- Or write to us at Leanne's Health & Beauty Bullocks Lane, Hope End, Takeley CM22 6TA
www.ico.org.uk/concerns/handling
CONTACT US
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email
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phone
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01279 871004
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address
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Leanne's Health & Beauty
Bullocks Lane Hope End Takeley CM22 6TA |
Leanne's Health & Beauty is a by appointment only salon so please do call in advance for an appointment.
